Grievance Redressal

**1. Customer Support** • Email: info@primeaxiscapital.in • Phone: +91 74286 14189 (Mon-Sat, 9 AM - 8 PM) • Response Time: Within 24 hours • Resolution Time: Within 7 working days

We promise to: • Treat all complaints with fairness and transparency • Not discriminate against customers who raise complaints • Protect complainants from retaliation • Provide written responses to all formal complaints • Keep you informed throughout the resolution process